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Every email address gets one free day with the travel agent: 24 hours of unlimited questions. It starts only when you tap start and the question you were sending goes out, so opening the travel agent or reading old conversations never uses it.

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Start your free day

1

Send your first question

Type a question in the travel agent and tap send. Before anything is sent, the app asks start your free day?
2

Read what it covers

The dialog says your first 24 hours are free, that they start when this question sends, and that after that the agent needs a paid trip pass for 30 days of planning, at the price shown in the app. A trip pass doesn’t renew automatically.
3

Tap start, or not yet

Tap start to send the question and start the 24 hours. Tap not yet to send nothing: your question stays in the box, nothing is saved, and your free day is still there for later.

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How long it lasts

The free day runs for 24 hours from the moment that first question sends. Ask as much as you like in that time, in as many conversations as you like. While it runs, a line above the message box shows how much is left, for example free day · 23 hours left. It counts in hours, then in minutes during the last hour. When the 24 hours are up, your next question opens the trip pass offer. Your conversations stay, and you can read them any time without a pass. See Trip pass.

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One free day per email address

The free day belongs to your email address, not just your account. If you delete your account and sign up again with the same address, the new account doesn’t get another free day. The same applies to variations of the address that deliver to the same inbox: capital letters, a “+tag” after your name, and, for Gmail addresses, dots. An account whose address already used its free day still sees start your free day? on its first question. When you tap start, the free day is refused, your question stays in the conversation unanswered, and the trip pass offer opens saying your free day has ended., even though this account never had one.