Your travel agent conversations are listed on the travel agent’s front page, newest first. To rename or delete one, open it and tap the options button (three dots) in the top bar. Deleting needs a connection and can’t be undone.
Your conversations
Open the menu and tap travel agent. Under conversations, each row shows:
- the title, which comes from the first line of your first question (up to 48 characters) until you rename it
- a preview of the agent’s latest answer (some older conversations show your last question until their next answer)
- when the conversation last had a message: a time for today, a weekday for the past week, and a date before that
The conversation with the most recent message is at the top. A row shows writing a reply while an answer is on its way. Tap a row to open the conversation and carry on where you left off.
Conversations are saved to your account, so you’ll see them on any phone you sign in on. Reading them doesn’t need a trip pass. A conversation page shows only its newest 200 messages; older messages in a very long conversation are kept but can’t be scrolled back to.
Rename a conversation
Open the options
Open the conversation and tap the options button (three dots) at the top right. The conversation sheet opens.
Tap rename
Tap rename. A title field opens with the current title.
Type a new title and save
Type up to 80 characters and tap save. Tap cancel to keep the old title.
Delete a conversation
Deleting a conversation removes it and every message in it, from every phone. It can’t be undone.
Open the options
Open the conversation and tap the options button (three dots) at the top right.
Tap delete conversation
Tap delete conversation. The app asks delete this conversation?
Confirm
Tap delete. The conversation closes and disappears from your list.
How long a message can be
A question can be up to 4,000 characters. When you’re within 200 characters of the limit, a count such as 12 characters left appears just above the box, and the box stops taking text at the limit.
